The Secret Nail Society (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, create an account, or use our services.

1. Information We Collect

• Personal information you provide: name, email address, phone number, billing details.

• Account information: subscription tier, preferences, and login details.

• Usage data: interactions on our website, event registrations, and community participation.

• Marketing preferences: consent for email and SMS marketing.

2. How We Use Your Information

We use your information to:

• Provide and manage your membership.

• Process payments and deliver purchased services.

• membership updates.

• Communicate via email and SMS marketing with offers, updates, and event invitations.

• Improve our services and website performance.

3. SMS and Email Marketing

By providing your email address and/or mobile number and opting in, you agree to receive marketing messages from us.

• You may unsubscribe from email marketing by clicking the unsubscribe link in any email.

• You may opt out of SMS marketing by replying “STOP” to any message.

4. Legal Basis for Processing

We process your personal data under:

• Consent (marketing communications).

• Contract (to deliver your membership services).

• Legitimate interests (to improve our website and services).

5. Data Retention

We keep your personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

6. Sharing of Information

We may share your data with:

• Payment providers to process transactions.

• Third-party services (such as email/SMS platforms) to send communications.

• Legal authorities where required by law.

We will never sell your data.

7. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent to marketing at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO).

8. Contact Us

For privacy concerns, contact us at:
hello@thesecretnailsociety.club